IT consulting for the systems that have to work together.
Phones, network, servers, cloud and the automations between them — handled by one person with 30 years of doing it, not a ticket queue. Remote engagements across Canada and the US.
What ISEEB does
Most problems worth hiring for sit between two systems. The value here is owning the whole chain, from the SIP trunk to the CRM record.
- Telephony and contact center VoIP
- PBX, SBC and SIP trunk design, dialplans, IVR and queue logic, CTI integration with your CRM, call recording and real-time agent dashboards. Carrier routing, failover and call-quality troubleshooting.
- Networking
- Firewalls, VPNs, VLANs and QoS for voice, DNS and routing. Diagnosing the intermittent problems that only show up under load or at 4 pm on Fridays.
- Cloud and hosting infrastructure
- AWS architecture, Linux server fleets, managed databases, CDN, backups and disaster recovery. Web hosting platforms at scale — thousands of domains on WHM/cPanel and BIND — with monitoring that pages before customers notice.
- Workflow automation
- Connecting CRM, billing, telephony and ticketing so data moves without people retyping it. Self-hosted automation (n8n, Windmill) when SaaS tools get expensive or get shut down.
- Custom development and integrations
- Node.js services, REST APIs, Zoho CRM and Creator customization, webhooks and internal tools. Built to be maintained by whoever comes after.
- Assessments and takeovers
- Inheriting undocumented systems, mapping what actually runs, stabilizing it and writing it down. Second opinions on vendor quotes and migration plans.
How an engagement works
No retainer required to start. Short, scoped pieces of work that each leave you in a better state than before.
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Free 30-minute call
You describe the problem. You get a plain assessment of what's involved, what it will likely take, and whether it's worth doing at all.
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Scoped proposal
A written scope with deliverables, timeline and a fixed price or a capped hourly estimate. No surprises halfway through.
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Delivery and handover
The work gets done, tested in your environment, and documented so your team — or the next consultant — can run it without me.
Technology I work with daily
A partial list. If your stack isn't here, it's almost certainly adjacent to something that is.
Telephony
- SIP / RTP / SRTP
- Brekeke PBX, Brekeke SIP Server, SBC
- Kamailio
- IVR, ACD, queue callback
- CTI widgets, WebRTC
- Twilio, carrier trunks
Infrastructure
- AWS (EC2, RDS, S3, CloudFront)
- Ubuntu / Linux
- WHM / cPanel, BIND DNS
- MySQL, PostgreSQL
- Nginx, Apache, SSL
- Zabbix
Automation & dev
- Node.js, JavaScript, TypeScript
- REST APIs, webhooks
- n8n, Windmill
- Zoho CRM, Zoho Creator, Deluge, Zoho Billing, Other Zoho Platforms
- Speech-to-text, AI agents
- Git, CI/CD
Questions people ask first
Short answers. The call covers the rest.
What kind of work does ISEEB take on?
Anything where the phones, the network, the servers and the business software have to work together: contact center telephony and SIP, cloud and hosting infrastructure, automation between systems like Zoho and custom APIs, and the development needed to glue it together.
Do you work remotely?
Yes. Engagements are remote for clients across Canada and the United States. Infrastructure, telephony and automation work is done over secure remote access and screen sharing.
What does the first call cost?
Nothing. The first 30-minute consultation is free. You describe the problem, you get a straight assessment of what it will take, and you decide whether to continue.
Can you take over a system someone else built?
Yes. A large share of the work is inheriting PBX configurations, server fleets and automations with little or no documentation — mapping them, stabilizing them and documenting them before changing anything.
Book a free 30-minute call
Pick a time that works. Bring the problem; no prep needed.
Prefer email? info@iseeb.com
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